Sparkmon & Associates, CPAs, offers a wide range of accounting and back office services, but it also offers its clients comprehensive IT services.
The Technology Team at Sparkmon & Associates does more than just keep the electronic infrastructure at the firm up to date and running smoothly. It also works with Sparkmon clients to meet their technology needs, from helping them design their computer system to connecting all their devices to providing maintenance and trouble-shooting throughout the year.
Mat Payne, director of IT Services with Sparkmon & Associates, explains that the IT team with its combined 30 years’ experience – 19 of those with Sparkmon clients – provides solutions for any sized organization, whether it’s an office with multiple computers and users that need to be networked together or one that is just starting up without any infrastructure in place. Payne says that Sparkmon’s IT team does not represent any particular product or brand, but does make recommendations based on what has worked internally at Sparkmon and for its clients.
“We provide solutions that include Office 365, but we also provide on-premises solutions that would address their existing office and staff,” says Payne. “We can help a company set up their domain names, user accounts and then we will maintain those accounts throughout the year, keep their backups running, which could provide recovery in the event of a disaster.”
The IT team will help clients within the service range install their computer systems or make repairs on-site. For those whose offices are outside that range, Sparkmon’s IT team will order the computers, configure the components and install software at the Sparkmon headquarters. The team will then ship the equipment to the clients and help them set everything up remotely.
“We make it as much ‘plug and play’ as possible,” says Payne.
Sparkmon’s IT team keeps the Sparkmon offices running smoothly with cutting edge technology – and the same services are offered to Sparkmon’s clients.
“We turn our experience here at the firm into what will work for our individual clients,” Payne says.
To learn more about Sparkmon & Associates’ IT solutions and what might work for your company, contact Mat Payne at 770-785-7855.