Keep eye on chargebacks from meal delivery to drive out fraud

Adding delivery as an option for customers is a growing trend in the restaurant industry, but as with any new feature, there are always challenges. One of those challenges involves customers who are unsatisfied with their delivery order. Some McDonald’s owner/operators have discovered they are being charged for refunds of complete meals when customers complain […]

5 ways to protect against ‘chargebacks’ due to credit card fraud

Customer and merchant alike battle credit card fraud. The consumer can try to recoup his or her money after detecting a fraudulent or errant transaction. The business owner, though, can take steps before the transaction occurs to ensure that he won’t face a chargeback from a disputed transaction. A chargeback occurs when a customer makes […]

Take steps to protect against credit card ‘chargebacks’

There are many victims in credit card fraud, but McDonald’s owner/operators have a tool they can use to try to recoup money lost in the event someone claims their stolen credit card was used to purchase food at their restaurants. The owner of the stolen credit card is not the only victim in this kind […]