IRS reform law aims to improve customer service and taxpayer security

On July 1, President Trump signed into law the Taxpayer First Act of 2019, which changes the management and oversight of the IRS with the aim of improving customer service, including the process for filing appeals, as well as modernizing its technology. Many of the provisions will take effect as of July 1, 2019, although […]

Keep eye on chargebacks from meal delivery to drive out fraud

Adding delivery as an option for customers is a growing trend in the restaurant industry, but as with any new feature, there are always challenges. One of those challenges involves customers who are unsatisfied with their delivery order. Some McDonald’s owner/operators have discovered they are being charged for refunds of complete meals when customers complain […]