Overworked and understaffed impacts your brand

Your business’s brand is more than just the product you sell or the aesthetics of your restaurant. Your company’s brand is shaped by every interaction that your customers have with your people. Forward-facing businesses like the restaurant and hospitality industry focus on both people and product.  Most companies create standards and expectations that emphasize putting […]

Think outside the box to attract and retain employees

It is becoming harder and harder to attract and retain good employees.  Turnover in restaurants is high but sometimes thinking outside the box and offering more benefits could help with retaining good employees. Many employers already offer the “basic benefits” to their full-time employees, which includes medical, dental, and vision insurance; 401(k) retirement plan; and […]